FAQ

Here, you’ll find answers to some of the most commonly asked questions about our Sleep Apnea and Hearing Aid products and services. If you can’t find the information you’re looking for, feel free to contact us!

Yes, in Canada, a prescription is required to purchase a CPAP machine and prescribed hearing aid products. If you don’t have a prescription, you can speak to your healthcare provider or specialist of Sleep Anea and Hearing Aid for a consultation and prescription.

The best CPAP machine for you depends on your specific needs, including your type of sleep apnea, comfort preferences, and any additional features (e.g., humidification, type of model i.e CPAP or APAP or BPAP, WI-FI data storage, cloud communication etc). Most of the questions are taken care of in our customization open of Sleep Apnea machine. However, speaking with a healthcare provider or sleep specialist for more information. Please look for The Customizable CPAP machine in our store product list.

Yes, we offer a wide range of CPAP masks, humidifiers, tubes, hoses, headgear, and other accessories to complement your CPAP therapy. We provide various types of masks (full-face, nasal, nasal pillows) to suit different comfort levels and needs. We have a quick easy to follow mask selection guide for you to refer and select one which suits you the most.

Many CPAP machines offer customizable options such as different pressure settings, humidification levels, and ramp features to help you adjust the machine to your personal preferences. Some models also allow you to choose the type of mask that suits you best. APAP model of the machines automatically adjusts the required pressure without user’s manually adjusting the pressure.

Most CPAP machines sold on our site are dual voltage, meaning they can be used in both 110V (US) and 240V (UK) regions. However, it’s important to check the product details to ensure your machine supports the voltage you need. If you’re traveling abroad (Europe, Middle East, Asian countries, you may also need a plug adapter to fit local outlets. Please feel free to ask questions. You may send quick message, email, or use WhatsApp chat if it is convenient and you are comfortable.

Yes.

Regular maintenance is important to keep your CPAP machine working efficiently. We recommend:

• Cleaning your mask and hoses regularly with mild soap and water.
• Replacing filters as recommended by the manufacturer.
• Descaling the humidifier chamber periodically to prevent buildup.Refer to your CPAP machine’s user manual for detailed cleaning instructions and maintenance schedules.

We offer a 30-day return policy for most products purchased from our website/online store or in person from our warehouse, provided the items are unused and in original packaging. For specific details on returns, please refer to our Return & Exchange Policy page or contact us directly for assistance.

Yes, we offer warranties on all CPAP machines (2 years)  and accessories ( 1 year) sold in our store. Warranty periods vary depending on the manufacturer and product. Please refer to the product details or contact us for warranty information specific to your purchase.

Once your order is shipped, you will receive an email with tracking details. You can use the tracking number to monitor your shipment’s progress. If you haven’t received tracking information, please contact us for assistance

If you have any questions or need assistance, you can contact us via:

• Email: [email protected]
• Phone: 1-639-840-3117/639-840-3119
• Live Chat: Available on our website.

If you often ask people to repeat themselves, have trouble understanding conversations, or find yourself straining to hear, it might be time to consider hearing aids

Self-evaluation

People who come to your house complain or make jokes about how loud the TV is is a good indication that indicates you need higher volume than normal. You often find yourself asking people to repeat questions is another significant indication about hearing issue . Or you rely on someone close to you to repeat what others say. You may even get nervous when that person  on isn’t around to help. You often have trouble understanding the person at the other end of the phone. Answering the phone may be frustrating. You find yourself participating less in conversations, even with family and friends. You strain to study people’s faces as they’re talking so you can fill in the gaps by reading their expressions or lips. You get irritated with people when you can’t understand what they’re saying. You may even feel depressed.

If you see yourself or someone you love in one or more of the examples above, it may be time to admit there is an issue and have a hearing test done to truly see what the concerns are. Hearing loss, like your thumbprint, is individualized and unique. There are several tests that can be done to test your hearing. Those tests serve as the foundation for the hearing aid recommendation you will receive from your CPAP warehouse Canada audiologist or hearing instrument practitioner.** Most hearing loss is the result of noise exposure or the natural process of aging. It can also be caused by illness, genetics or medications, like chemotherapy. Most hearing loss can also be effectively addressed with hearing aids. It is well worth getting your hearing tested at least once a year to make sure you are getting the help you need sooner rather than later.

It is hard for most people to make the decision to finally try hearing aids. The best thing you can do if you suspect that someone close to you has a hearing loss is to educate yourself, and then share what you learn with them. We can help to provide valuable insight into advances in hearing aids. You can help support your loved one by being informed.

Most hearing aid dispensing facilities encourage family members to be present for testing and fitting of hearing aids. That way, the hearing impaired person has more resources to help if they need more assistance on tasks, like inserting and removing their hearing aids. Showing your support to your loved one by encouraging the regular use of the new hearing aids will help them get the most from their new hearing aids.

The length of time it takes to adapt to hearing aids really depends on how quickly you address your hearing loss. The longer you wait to try hearing aids, the longer it will take your brain to make sense of the new sounds that are heard. It is important to wear your hearing aids regularly so that you can adapt more quickly and more completely. However, we recommend contacting the specialist who tested your hearing deficiency. The hearing Aid devices are expensive and need to be selected carefully to serve the purpose.

Hearing aids are designed to improve your performance in most listening situations. Even a normal hearing person will struggle if the noise in the room is louder than the conversation, as they would at a loud party. Hearing aids are not a replacement for normal hearing, but there have been significant advances in recent years to make hearing aids work well in most situations.

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The number of solar panels required depends on the wattage of each panel. For example, if you use 400-watt panels, you would need 25 panels (10,000 watts / 400 watts per panel = 25 panels)

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Solar panels typically have a lifespan of 25 to 30 years, with most manufacturers offering warranties for 20-25 years. Battery storage systems generally have a lifespan of 10 to 15 years, depending on the type and usage patterns.

• Best OTC Technology:Sennheiser All-Day Clear
• Best Premium OTC Hearing Aid: Audicus Omni 2
• Best Universal Bluetooth Hearing Aid: Phonak Audéo Lumity
• Best OTC Setup Process:Sony CRE-E10
• Best Feedback Management:Oticon Intent
• Best Sound Quality: Oticon Real
• Best Battery Life:Widex Moment SmartRIC
• Best Hearing Aid for Severe to Profound Hearing Loss: Phonak Naída Lumity
• Best OTC App-Supported Experience: Jabra Enhance Select 300
• Best Style Variety:Starkey Evolv AI

Over-the-counter (OTC) hearing aids are currently under review in Canada. Until these devices receive regulatory approval, a prescription remains necessary for purchase.